Ask the Job Search Coach:Top 5 Questions About Thank You Letters

Readers frequently send me questions about thank you letters. Here are answers their top 5 questions on the topic.

Do hiring authorities really read thank you letters?
Some do, some don't. Some hiring managers feel that the thank you letter is a good indicator of the candidate's professionalism and proof of their interest in the open position. Others don't read the letter, but still expect one. Some don't expect them or read them, but it doesn't hurt to send one. Since you never know what type of hiring manager you are dealing with, it's always best to send one.

What information should be included in a thank you letter and how long should it be?
The first paragraph communicates gratitude for the meeting. The second paragraph recaps your strengths and draws a connection between those strengths and the needs of the employer. The third paragraph reiterates your continued interest in the job and expresses that you look forward to hearing from the employer regarding next steps. Keep the cover letter to 3-4 paragraphs and  approximately a half page in length.

Should I send the thank you letter via email or snail mail?
While both methods are acceptable, I recommend sending the thank you letter by email. It's best to write the thank you letter within 24 hours following the interview and by using email you expedite the delivery process and create another touch point with the hiring manager while you are still "top of mind" with them. In addition, the email serves as an "electronic breadcrumb" that can be easily and quickly shared with others in the organization.

Which is more appropriate: a typed or a handwritten thank you? 
I recommend sending a typed thank you letter. This way you can be sure that the receiver can clearly read and understand your message. I recognize that some hiring managers do like the personal touch of a handwritten note, but in general, the typed note is a more effective strategy.
 
If I interview with more than one person do I have to send them all a thank you letter? 
Yes! Send a thank you note to anyone who assists you in your job search including networking contacts and recruiters. If you meet with several people for interviews related to the same position, try to pick out one specific highlight from your conversation that personalizes the letter. For example, you might write, "I appreciate the information you shared with me regarding the company's global expansion plans and I am confident that my background is a strong match for your company's future goals."