BAM 'New Wave Festival' Ticket Sales Suspended Because Of 'Technological Issues'

FORT GREENE, BROOKLYN — The New Wave Festival caused a new wave of problems at the BAM ticket office Monday morning.

The Brooklyn Academy of Music suspended subscriber ticket sales for the 2017 Next Wave festival Monday at 10:30 a.m. — just thirty minutes after the tickets first became available — until 6:30 p.m., organizers announced on Twitter.

We're suspending all Next Wave subs sales while we resolve the technical problems. Apologies for the frustration—we'll post here when fixed.
— BAM (@BAM_Brooklyn) June 5, 2017

BAM has been promoting ticket sales for the 35th Annual New Wave Festival — which is slated to present 31 plays, operas, concerts and dance performances between September and December — for weeks.

Tickets for the highly anticipated performances — which include Ivan Von Hoe’s adaptation of Ayn Rand’s “The Fountainhead,” a staging of Pina Bausch’s “The Rite of Spring” and the opera “Crossing” from composer Matthew Aucoin — were supposed to become available to subscribers on June 5 at 10 a.m. and to the general public on June 19.

But the arts venue announced on the festival's website that all ticket sales — including those online, on the phone and at the box office — had been suspended as of 10:30 a.m. because of “technological issues."

Frustrated subscribers took to Twitter to complain about the tech problems, which they said had foiled them from buying tickets in the past.

Damn it BAM! Every year there's a drama! Reallllllly frustrating--
— A. Colby (@Ac2go) June 5, 2017

About to lose 50 minutes of work spent getting seats to 6 performances out of 7. Thanks.
— Bob Fitterman (@fitterman) June 5, 2017

This is beginning to be a trend...very frustrating.
— Anne Todd (@bktoddy) June 5, 2017

BAM alerted subscribers on Twitter that the system was up and running around 6:20 p.m.

The press office did not immediately return a request for comment.

Reminder: subscriptions to #BAMNextWave 2017 go on sale to #BAMmembers tomorrow at 10am! What will you be seeing? https://t.co/r1icwXg8qR pic.twitter.com/WSpLf34vuN
— BAM (@BAM_Brooklyn) June 4, 2017

Header photo via Kathleen Culliton