Hempstead Town Sets Up Hotline For Residents To Access Services

HEMPSTEAD, NY — Town of Hempstead Supervisor Don Clavin announced new ways residents can reach town services as Town Hall closes until further notice.

With Town Hall closed, residents may not be able to access essential town services. To help residents, Clavin announced the establishment of a new auto-attendant system that can be used by residents to leave a message and schedule a telephone conference with personnel from the offices of the building department, town clerk, receiver of taxes and the parks department. Residents can do so by calling (516) 812-3600. You can also send questions via email to Tohbuildingquestions@tohmail.org, Tohtownclerkquestions@tohmail.org, Tohtaxquestions@tohmail.org and Tohparksquestions@tohmail.org.

For other departments, please send an email. For a departmental list of email addresses, visit the town’s online directory. The main number town at 516-489-5000 is still operating during normal business hours, but due to limited staff at town offices, it is highly recommended residents use the new hotline or send an email for the fastest response.

“We are closely monitoring the ever-changing situation surrounding the COVID-19 pandemic and we are making adjustments that best serve the residents of America’s largest township in a safe, healthy and helpful manner,” Clavin said.

In addition, based on the governor’s most recent guidelines, all Town of Hempstead playgrounds, dog parks, ball courts and golf courses are now closed until further notice. This is in addition to temporary closures at Newbridge Ice Rink, the Echo Park Pool Complex and the postponement of all activities, community events, Camp ANCHOR programs and meetings. Also, the Norman J. Levy Park and Reserve in Merrick, operated by the Department of Sanitation, is also closed until further notice.

“I thank all residents for their patience as we work together to get past the COVID-19 pandemic,” Clavin said. “The most important aspect of this is to ensure the health and safety of the public and our workforce, while continuing to provide essential services for America’s largest township.”