As a homeowner, you willingly accept a number of responsibilities; maintaining the property, paying a mortgage, and making renovations just to name a few. The most daunting task is construction on your home. Historically, homeowners have had overwhelmingly negative experiences when renovating their homes. According to the National Association of Consumer Agency Administrations, complaints about home improvement companies were second highest, outdone only by the automotive industry. Many of the complaints stem from a lack of information about the contractor you hire, and how he handles your project.
For over twenty years, there’s been one Long Island company breaking the mold of traditional contracting: Long Island Craftmaster. Company President Miles Greer takes great pride in providing his clients with an unprecedented level of personal attention. Not only does he make himself readily available for them to contact, but he also is sure to frequently visit the job site as a means of quality control. It’s this high level of customer service and satisfaction, paired alongside masterful craftsmanship, that has earned Miles referrals and dozens of repeat customers.
Ron Dicesare, of Greenlawn, NY, has employed Long Island Craftmaster Corp. for a number of home improvements including his kitchen. “Everyone who sees my kitchen asks me who worked on it,” said Dicesare. Miles and his team of construction experts created a beautiful new kitchen for the Dicesare family that focused on functionality and symmetry. The Dicesare’s were so happy with the finished product that they have in fact continued a working relationship with Miles Greer and chose him for several other projects as well. “Miles Greer is the only person who we would trust doing renovation on our home,” said Dicesare, “any future renovation I can think of will be done by Long Island Craftmaster.”
Combining the architectural expertise and engineering degree of Miles Greer with a high level of personal service has proven to be a successful formula for exceptional customer satisfaction. Homeowners in both Nassau and Suffolk County have experienced Long Island Craftmasters superior work, and have continued referring friends and family to the company for their home improvement projects. For Miles, the best part of the job is the knowledge that he helped others. “I truly enjoy seeing the transformation of a project from start to finish,” said Greer. “We make positive changes in people’s lives every day and that’s very rewarding to me.”
