Doing international business the right way

The world has never been so well connected. Back in the nineties, the internet began its slow revolution, of connecting people internationally and opening up greater business opportunity. What this means is that certain industries, mainly those supported by entrepreneurialism and the advent of the internet, are thriving. 2017 has seen an increase in ecommerce already, which looks set to continue its growth into 2020 and beyond. This year, we will see the Internet of Things increase connectivity worldwide, allowing almost anyone anywhere to connect via any digital appliances. With this in mind, there has never been a better time for doing international business and with a few choice tips, you can do it professionally.

Use technology for pre-meeting

Advancing daily, our use of technology allows global connections to be made. Many companies have offices both here in the US and overseas, which means negotiating time differences. With apps such as Skype, FaceTime and conference calling, you can communicate with clients and potential clients, each from the comfort of your own offices. As VR continues to develop, you will likely be able to have virtual meetings with projections of a specific person within the room! Spooky!

Hire a meeting room

There is nothing like meeting in person to demonstrate your commitment and develop your relationship with your prospects. However, as a business owner or logistics coordinator, you will understand how busy everyone is. Citizen M meeting rooms offer professional, well equipped spaces within many international airports, saving you and your clients time. Both parties can offer to meet half way, for example, if your offices are several time zones away. Traveling can be tiring, so make sure you have considered the best way to optimise your time.

Translation

Having decide to meet with your international business client, you may need to negotiate translation. As US citizens, we are very fortuitous that so many people speak English worldwide. However, doing international business should not be restricted to choosing countries who speak English. The most polite and respectful thing you can do when meeting with clients from overseas is to have learned some key phrases in their native language. For this, many apps can be installed. You can also use voice recognition apps to translate for you. Even with a solid understanding of English, specific business terminology may be difficult, and you may need to consider using a translator to enhance your clients’ experience.

Do your homework

Respect is one of the most important things you can give to a person and creates a solid foundation for successful business. A little research can go a long way when it comes to business transactions, and one of the important considerations is what business culture is like in the country of the company you wish to do business with. Some places consider it customary to present a business gift where others may consider this an insult. If you are serious about trading with another country, you will need to know some detailed cultural conventions, which will require spending time getting to know how they operate. An example of this is the way in which a thumbs-up sign can be offensive to Arabic countries. Many cultures really believe in strong communications, and as such this is where we Americans can shine!