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Business & Tech

One Connecticut Family Improves Quality of Life for Thousands of Others Across Northeast Region

-ASSISTED LIVING HOME CARE SERVICES CELEBRATES 30-YEARS OF SUPERIOR SENIOR CARE, ANNOUNCES PLANS FOR FUTURE GROWTH-

The D’Aquila family has been helping seniors age safely in the comforts of their own homes throughout the Northeast region for the past 30 years.
The D’Aquila family has been helping seniors age safely in the comforts of their own homes throughout the Northeast region for the past 30 years. (Assisted Living Home Care Services)

(Cheshire, CT) May 18, 2026 –Meriden resident Sharon D'Aquila grew up two houses down from her grandfather. After developing Alzheimer's Disease, she became the primary caregiver watching over him. When it became clear that he needed more care than they could give, Sharon didn't know where to go and hoped that each decision was the right one. She realized that if her family needed help this badly, then other families must too. Hence, she and her husband Ron launched Assisted Living Home Care Services in 1996 with only a handful of caregivers, serving the greater New Haven area.Flash forward thirty years and the second-generation, family-owned business now operates four independent office locations and serves seniors across Connecticut and Massachusetts with its robust 700+ caregiver staff members.The D’Aquila family today announced its milestone anniversary celebration activities and plans for continued growth over the next three decades.

“From a dining room table in Meriden to four offices across two states, we have been successful because each family that we work with truly becomes part of our extended family,” said Mario D’Aquila, MBA, chief operating officer at Assisted Living Home Care Services. “That happens because we have an underlying conviction to build a compassionate caregiver culture that recognizes a distinct difference between simply showing up for work and making a meaningful difference in peoples’ lives.”

For example, D’Aquila remembers as a child being put into the car late at night by his parents to drive to a senior client’s home to ensure that they got to bed safely: “Every family under our care is our responsibility and this value has proven to be the most durable thing our company ever built.”

D’Aquila explains that the rigorous hiring process for new caregiving staff at Assisted Living Home Care Services has also helped the company become one of the longest-running non-medical home care agencies in the Northeast region. All prospective caregivers undergo a National Criminal Background Check, get verified through eVerify, receive comprehensive training, including memory care, and are always insured, bonded and supervised.Additionally, performance incentives, like the Platinum Caregiver Award and genuine daily appreciation for staff members are just a few of the reasons that the company has such an extraordinary employee retention rate with some employees still working for nearly 25 years.Each month the agency awards 5 of its most exemplary caregivers with $1,000 each, plus a crystal obelisk, and certificate.

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Further, caregivers are not just assigned to a family, but rather, matched perfectly to a senior client’s personality, their daily rhythms, the particular way they prefer their mornings, who they like to talk to, and what they need to feel like themselves.As such, Assisted Living Home Care Services has led the charge to raise the standards for quality of care across the board in the highly competitive homecare industry. Managers also receive incentives if quality assurance benchmarks are achieved.

“Our caregivers are among the most recognized in the northeast, not for attendance or compliance, but because families write about them,” adds D’Aquila. “Families mention them in obituaries, they send heartfelt, hand-written notes to us, saying things like: she didn't just care for our elderly loved one, she became part of our family.”

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Notable company milestones achieved during Assisted Living Home Care Services’ thirty-year history include:

·1996- Ron and Sharon D’Aquila incorporate company, strategically and slowly building key management and caregiving support team from above the garage office at their Meriden home.

·2000 – Assisted Living Home Care Services opens first company office in Meriden.

·2002 – the family establishes a strong referral network from hospitals, discharge planners, and social workers, who had met Ron through his years in community healthcare.

·2010 - the family launches Assisted Living Technologies; a sister company built on the belief that home care and home safety technology should not be separate and that caregiving doesn’t stop when the caregiver leaves.The company offers medical alert devices for personal emergency response, medication management, fall and wander prevention, home and fire safety, remote monitoring and devices for the hearing impaired - all designed for a family’s ultimate peace of mind.

·2013- 2016- Mario and Nick, the D’Aquila sons, who grew up alongside the business, now join it as Chief Operating Officer and Chief Information Officer respectively.

·2018 – the company opens second office location in Fairfield (eventually moving to Westport), Connecticut to serve greater portion of the state.

·2018 – Assisted Living Home Care Services becomes credentialed provider of the Adult Family Living/Foster Caregiver program, an initiative that pays family members to care for their elderly relatives, offered by the Department of Social Services’ Connecticut Home Care Program for Elders.

·2019 – the company wins two major industry accolades: Best of Home Care - Employer of Choice Award and Provider of Choice Award from Home Care Pulse, an independent satisfaction firm for home care businesses, granted only to the top-ranking providers based on outstanding client and employee surveys.

·2019 – Mario and Nick unveil the Platinum Caregiver Awards, a new employee appreciation program for its caregivers that rewards them with $5,000 each month.

·2020 – Assisted Living Home Care Services is ranked on the 2020 Inc. Magazine 5000 list of fastest growing companies, a highly-coveted accolade among the 36.2 million small businesses throughout the United States.

·2019– the D’Aquila family relocates company from Meriden to Cheshire, Connecticut, purchasing two buildings for future business opportunities.

·2022 – Assisted Living Home Care Services earns the distinguished Best of Home Care –Leader in Experience Award, the highest recognition given to select home care companies, and it has achieved this award for 5 consecutive years since – placing it amongst the top 10% of all home care providers in North America.

·2023 - Assisted Living Home Care Services acquires Day Kimball Homemakers to open third office location in Putnam (eventually moving to Woodstock), Connecticut, enabling the company to serve families in Eastern and Central Massachusetts.

·2021 – Assisted Living Technologies and My Guardian Angel, a medical alert device provider in Western, Massachusetts, announce partnership that expands wide array of first-class senior technology services to a greater number of elderly residents.

·2026 – Assisted Living Home Care Services becomes certified Dementia Live® Provider through the nationally-recognized AGE-u-cate Training Institute, a new tool in the powerful arena of sensitivity awareness training for its caregiver staff. The company opens a fourth office in Oxford, Massachusetts to serve clients across the southern counties of the state.

In terms of future plans for the company, the family-centric foundation that Sharon and Ron D’Aquila built back in 1996 will be carried forward by their sons as it expands in business innovation, strategic partnerships, advanced technology, and opening office locations in other Northeastern states.

“As we continue to grow in both employee size and geography, our underlying commitment to always putting family first in both business and personal will always remain our primary purpose,” concludes D’Aquila.“Somewhere right now, a family is realizing that things have changed with their elderly loved one and they are desperately trying to navigate a confusing system, wishing there were a guide.That’s our company’s role for the next thirty years!”

To learn more about Assisted Living Home Care Services 30th anniversary activities and plans for future growth, please visit www.assistedlivingct.com or call 203.634.8668.

About Assisted Living Home Care Services

Since 1996, family-owned Assisted Living Home Care Services, Inc. in Cheshire, Westport and Woodstock has provided quality senior care to residents across Connecticut with its 700+ employees and caregiving staff.The company’s unique CarePlus program blends personal care with technological safety and monitoring devices from sister company Assisted Living Technologies, Inc.The company was ranked on the 2020 Inc. 5000 list of fastest growing companies and has repeatedly earned “Best of Home Care Leader In Excellence”, an award given to the best home care providers in the nation. Learn more by visiting www.assistedlivingct.com, www.assistedlivingtechnologies.com or calling 203.634.8668.

About Assisted Living Technologies, Inc.

Assisted Living Technologies, Inc. has provided technical solutions that promote safety, independence and improved quality of life for the elderly and individuals with special needs. A leader in its industry, the company has earned the Connecticut Association for Healthcare at Home’s “Healthcare at Home Innovation Award.For more information, visit www.assistedlivingtechnologies.com.

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