New City Business Spotlight: Elevating Elevator Inspections

Every local business has a story worth sharing with the community. The plan behind this series at Patch is to shine the spotlight on all our favorite local businesses, and to learn a little about the ones we may not know that well.

This is as much about supporting local businesses as it is about celebrating the places and faces that make our community special. Click here to get to a simple form where local business owners can answer a few quick questions to be part of this ongoing feature.

Our spotlight today is on Gregory DeCola.

Business: Omega Industries
Owners: Gregory DeCola
Website: www.omega-industry.com
Address: 321 North Main Street New City NY 10956

How did you come up with the name?

Omega means great and that is what we want this business to be.

Why choose that location? Why start a business in this town?

I have always owned the building so it is a perfect place for my business.

Briefly, what business are you in?

We perform elevator inspections and provide elevator consulting.

What’s the most difficult moment or challenge you’ve faced as a business owner?

We have to try and explain to a customer that a inspection is required and how important it is for safety reasons.

Were there any challenges that made you second guess your decision to be an entrepreneur?

There are always challenges—the start up costs and getting and maintaining customers to continue to grow each year.

What’s been your favorite moment or proudest achievement since opening?

We have been able to sign some major contracts for performing elevator inspections in many prestigious buildings in Manhattan. Such as Chase Manhattan, Westin Hotel Payless Shoes Stores, The W Hotel.

What’s the most innovative idea your employees or customers have had that you put into practice?

Showing customers how to track and find all of the violations on the properties.

How do you deal with difficult customers?

We always take the time to explain the whole process of an elevator inspection. The most important part to stress is that safety always comes first when dealing with an elevator.

How does your business give back or get involved in the community?

We are very involved with community efforts. We participate in the scholarship programs for the Sons of Italy, we are involved with Jawonio in New City.We donate to many local charities.