Employee Highlight: Vickie Owens, Courtyard by Marriott Long Island MacArthur Airport

The Courtyard by Marriott Long Island MacArthur Airport Hotel has been a leader in customer satisfaction and service, ranking in the top five percent. Its employees are the key to the company’s dedication to finding inventive ways to service their customers and to provide opportunities for their associates.

One of the Courtyard by Marriott L.I. MacArthur Airport’s employees, Vickie Owens the corporate Sales Manager, embraces her care for the community and strong family ties to bring positive energy and refreshing ideas to the hotel.

Owens, who is a wife and mother of four, believes "family time together is the most important time you have in your life."  "It is a time to share, learn and grow,” she says. Her family-first attitude carries over to the hotel where the staff works as a team to develop new sales strategies and to build strong relationships with clients. 

Owens carries her concern for others outside the hotel as well. Her and her family are big supporters of Brookhaven Highway Helps, a non-for-profit organization, through the Brookhaven Highway Department, that assists in local volunteering and giving a helping hand to local communities and families in need.

She has proved to be a vital asset to the Courtyard staff since she joined in 2008.  When Owens came on board she already had experience in the Hospitality industry, including titles as Meeting and Banquet Manager and Social Group Manager. Her background also includes hotel experience at The Residence Inn by Marriott, in Plainview, as well as The Inn at Fox Hollow Hotel, in Jericho. 

Through hard-work and love for the job, Owens worked her way up the ladder after she started her career as a Front Desk Associate in 2001.

Now, as a Corporate Sales Manager, Owens handles negotiating rates for local and national corporations and her experience and knowledge proves to be a major part of The Courtyard by Marriott's Sales Team.