Business & Tech
How Do You Keep Customers Coming Back?
FiveStars explains their "Customer Lifetime Value" metric and how it relates to customer loyalty
Our friends at FiveStars have a great infographic today about customer loyalty - what it means for your business, and how to increase it.
Using a metric they've dubbed "Customer Lifetime Value," the infographic details what this means for small businesses and the bottom line. Angela Rodriguez also shares 5 ways to increase Customer Lifetime Value, excerpted below. To read the whole post and see the infographic, click here.
5 Ways to Increase Customer Lifetime Value
1. TREAT NEW CUSTOMERS LIKE VIPS
2. KEEP IN TOUCH WITH CUSTOMERS
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3. GIVE CUSTOMERS A REASON TO COME BACK SOON
4. IMPLEMENT A MODERN REWARDS PROGRAM
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5. TREAT REPEAT CUSTOMERS LIKE KINGS
How does your business keep customers coming back? Have you experimented with loyalty programs in the past?
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