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Neighbor News

Adult daycare, memory care center Town Square coming to Charlotte area

Fort Mill Town Square coming early 2024 on Fort Mill Parkway, will be led by geriatric psychiatry professional

Kelli and Rob Gagne will operate Fort Mill Town Square; Kelli is a psychiatric mental-health nurse practitioner with her own geriatric psychiatry practice
Kelli and Rob Gagne will operate Fort Mill Town Square; Kelli is a psychiatric mental-health nurse practitioner with her own geriatric psychiatry practice

SH Town Square Franchising, Inc. (Town Square), which fills a nationwide elder care market gap for adult daycare and memory care centers, continues its growth, with franchisees Kelli and Rob Gagne recently having signed a lease for their Fort Mill Town Square, due to open in early 2024.

With a just-opened University Parkway (Bradenton, FL) Town Square; the lease signed for this Greater Charlotte location; and new owners of a Bergen County, NJ, Town Square ramping up, Town Square Franchising improves the momentum already established in 2022.

“We’ve been on a roll since June of 2021,” says Pete Spillum, VP of Operations for Town Square. “In addition to the seven centers up and running, we have 15 other committed locations. Like families and caregivers everywhere, franchise owners are recognizing incredible national demand for quality daycare and resource centers for those with dementia. We are delighted to serve more and more seniors while also giving caregivers a respite from 24/7 care.”

Find out what's happening in Charlottefor free with the latest updates from Patch.

Geriatric psychiatry expertise drives Town Square near Charlotte

Of the Fort Mill Town Square (coming early 2024, located at 368 Fort Mill Parkway, Suite 106, Fort Mill), Spillum notes that Kelli Gagne is a psychiatric mental-health nurse practitioner with her own geriatric psychiatry practice; her husband Rob served in the U.S. Navy before a long career as a director of facilities overseeing the campus of a state university. So they are well-suited to provide senior care in an area that lacks adequate adult day care and memory care facilities. They plan to open additional locations in the Charlotte market.

Find out what's happening in Charlottefor free with the latest updates from Patch.

“Every day we see the growing need for quality dementia care in our area beyond traditional assisted living and home care models,” says Kelli Gagne. “Town Square and its innovation in adult day care fits the needs within our community, providing medical care, socialization and support for those living with dementia – all in an engaging environment.”

Town Square expansion

Town Square locations now open include Sarasota, FL; Bradenton, FL; Perry Hall, MD; Jersey Shore (Brunswick), NJ; Princeton, NJ; Sandy Springs, GA; and (NW) Austin, TX. As the population shifts, the 50s and 60s theme of Town Square facilities will roll through subsequent decades.

Town Square provides a safe, comforting and immersive environment where members – as Town Square day guests are called – spend the day while caretakers are at work, running errands or taking a break from daily routines. Members take part in a range of engaging activities facilitated by highly qualified Program Assistants. Town Square is the first adult day center model grounded in reminiscence therapy, specifically for individuals with Alzheimer’s or related dementias. A product of the renowned George G. Glenner Centers, Town Square’s proprietary programming evokes a time when seniors were teens or young adults. Town Square also created proprietary software exclusive to its franchise owners. About franchising with Town Square: email Lori McCauley, 612-816-9300.

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