I had been a long-time customer until they scratched my brand new car and refused to take responsibility for it. They treated me horribly when I brought it to their attention - one of the owners actually asked me, "Are you a football player or Italian? Why do you keep talking with your hands?" Needless to say - I will never be back. I highly recommend that you don't go to this car wash - or if you do - take photos of your vehicle prior to getting it washed so you have proof when they scratch it.
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The views expressed in this post are the author's own. Want to post on Patch?