New Police, Fire Dispatch Center Active In Shaker Heights

CLEVELAND HEIGHTS, OH — Residents may hear a new response when they call 911. The Heights-Hillcrest Communications Center (HHCC), a joint dispatch center that brings together five communities, became active on Wednesday.

The facility will support Cleveland Heights, Richmond Heights, Shaker Heights, South Euclid and University Heights. A $1 million grant from the county helped make the HHCC possible, promising to bring state-of-the-art technology with the funds. There will also be additional staffing during peak hours and major incidents, according to Cleveland Heights.

The HHCC will be located in the MetroHealth Building in Cleveland Heights.

"Please be aware that things might sound a little different when you call, but you’ll still get the same superior service from City of Shaker Heights police officers and firefighters," the Shaker Heights Police Department said on Facebook.

The HHCC was was dedicated on Oct. 17. A ceremony with mayors from the five participating cities, along with Armond Budish, Cuyahoga County Executive, saw the ribbon cut on the new facility.

Photo from Shutterstock