BBB's "Champion of Integrity"

Contact:

Sue A. McConnell

(440) 799-2836

sue@cleveland.bbb.org

For Immediate Release - December 9, 2015 - Better Business Bureau Serving Greater Cleveland (BBB) today named Tom Griffin as a 2015 “Champion of Integrity.”

BBB established the honor to recognize individuals who have consistently demonstrated an aggressive commitment to ethical, honest and fair business practices in the conduct of their business careers in the Greater Cleveland area, as demonstrated through leadership in efforts or organizations promoting business self-regulation, ethical business practices, consumer education and/or advancing consumer/business trust and confidence in the integrity of the marketplace.

Tom Griffin is the owner of Mayfield Collision Centers. Tom founded Mayfield Collision Centers 26 years ago with a focus on customer satisfaction. Tom began his automotive career by working in service departments and repair management teams for leading area car dealerships where he received extensive training in automotive repair management and customer service. Starting as a service adviser, his passion for creating a customer-centered environment and exceeding client expectations propelled him to the role of assistant general manager with Motorcars Honda.

In 2014, Mayfield Collision Centers was named “Top Shop” by Auto Body Repair Network, was the first body shop to be selected as a “North Coast 99” Best Places to Work by the Employers Resource Council, and was recognized by the Solon Chamber of Commerce as “Business of the Year.” Tom was also named Body Shop Business Collision Repair Executive of the Year that same year. Tom’s influence extends beyond his industry through his support of local Little League teams, service on Advisory Committees that help local vocational programs, and participation in 3M’s “Hire our Heroes” programs. His support of an employee whose wife did two tours in Iraq earned him the rare distinction of “Patriotic Employer” from the Department of Defense.

“Tom exhibits the commitment to ethical business practices and and spirit of ‘giving back’ that define integrity,’” said BBB President Sue McConnell. “Not only is he recognized as a successful business owner, he has also made valuable contributions to the communities in which he lives and works. We are thrilled to honor him.”

Griffin was honored at BBB’s “Celebration of Integrity” held earlier today at the Ariel International Center. The event also recognized area high school students who were chosen as “Students of Integrity.” Three students won scholarships ranging from $1400 to $2900.