Coronavirus: Gresham City Hall Closed To Walk-In Customers, But Still Providing Services

From the City of Gresham:

Posted March 16, 2020

City Hall closed to walk-in customers; still providing services

Out of concern for our customers and staff, Gresham City Hall at 1333 NW Eastman Parkway will be closed to walk-in customers starting Tuesday, March 17. The City plans on re-opening April 1. This two-week closure ensures the City is doing our part to slow the spread of COVID-19 and lessen the impact to our health care system.

City employees are being encouraged to work remotely; essential services such as Police and Fire will continue to serve the public. We are committed to providing excellent customer service during this unprecedented time. Services that are impacted include the following

• To pay a bill online, visit GreshamOregon.gov/Pay-Your-Bill-Online
• Utility billing: Pay your water/sewer/wastewater bill online, via text, or via phone. Drop off your cash payment at the drop-box outside of City Hall. Call 1-844-813-4738. The City has implemented a 60-day freeze on water shut offs.
• Passports: Customers looking to renew an expired passport may do so via mail by visiting: GreshamOregon.gov/Passports for all instructions. At this time, an online/phone/mail option is not available for new passport applications. We look forward to resuming in-person services on April 1. Call 503-618-2619 for additional information/assistance with renewal applications.
• Business and rental housing licenses: Available online at GreshamOregon.gov/Licences or call 503-618-2370.
• Permit services: Available online at GreshamOregon.gov/Permit-Services or call 503-618-2845.
• Planner on duty: Questions about the development process, zoning and more can be handled by emailing POD@GreshamOregon.gov or calling 503-618-2780.
• Rental housing inspections: Available online at GreshamOregon.gov/Rental-Housing-Inspections or call 503-618-2248.
• Small Business Center inquiries: Available online at GreshamOregon.gov/Small-Business-Center or call 503-618-2872.
• Code compliance concerns: Available online at GreshamOregon.gov/Code-Compliance or call 503-618-2463.

On March 12, the City declared a state of emergency, a pre-emptive measure designed to ensure access to regional, state and federal resources when they might be needed. Several large events have been canceled or postponed, and non-essential citizen advisory committee meetings have also been canceled. A full list of canceled or postponed events can be found at GreshamOregon.gov/Events.

Today, the City partially activated their Emergency Operations Center to continue to coordinate resources and responses to COVID-19. Leadership will continue to meet daily to plan for providing essential services while ensuring the safety of the public and our workforce. Regular updates to the community will be available on GreshamOregon.gov as well as the City’s social media channels as this situation continues to evolve.

For more information about COVID-19, please visit Multnomah County's website.

This press release was produced by the City of Gresham . The views expressed here are the author’s own.