Lower Merion Schools Launch COVID Healthline For Families, Staff

LOWER MERION TOWNSHIP, PA — In an effort to supplement Montgomery County's work to confirm coronavirus cases and contact trace cases, the Lower Merion School District has opened its own healthline.

Lower Merion School District’s Student Health Services Department will be operating the healthline, which was set up due to the county's cases outpacing the Office of Public Health’s ability to confirm cases and conduct contact-tracing in a timely manner, the district said.

Through the healthline, district nurses will triage messages left at the Healthline number and respond.

District parents and guardians are asked to call 610-645-1973 to report positive test results or exposure to confirmed coronavirus cases in children who attend district schools. District staffers are also directed to call the number to reports their own cases.

Callers will be asked to leave their name, contact phone number, and email. A nurse from the Health Services COVID team will reply by phone or email by the end of the following business day.

In addition to tracking cases, the healthline offers information on coronavirus, isolation or quarantine, and testing and testing locations question answers. However, nurses cannot provide individual medical advice. Anyone with questions about an individual health condition is urged to call their healthcare provider.

Call 911 in the event of an emergency.