The Bar Association of Lehigh County is proud to partner locally with DeSales University, East Penn Foot & Ankle Associates, TD Bank, King, Spry, Herman, Freund & Faul, LLC, White and Williams LLP, Charter Partners, and the Estate Planning Council of the Lehigh Valley to bring Disney’s Approach to People Management program, presented by the world renowned Disney Institute to the Greater Lehigh Valley on Thursday, September 29, 2011.
Does a customer remember a product or a person? When Walt Disney determined that people remember people, he had hit upon an essential business truth that led to immediate and sustained success. At Disney, the mission of small teams is aligned with the mission of the larger organizational culture to create a seamless experience. So while there may be thousands of job classifications, there will always be one common goal: Guest satisfaction. We believe that in any business, an organization’s human resource culture is central to long-term success.
The Disney corporate culture is the cornerstone of its people management processes and is the philosophy underlying all business decisions. This course explores the culture and principles behind the highly successful Disney method of people management. You learn to adapt techniques used to select, train and retain employees, and communicate with them in order to sustain a supportive and interactive organizational culture.
You will learn how to:
- Apply key elements of the Disney people management strategy to strengthen your organization.
- Build organization-wide processes to reinforce your corporate culture.
- Analyze and improve your existing selection and hiring process.
- Adapt Disney training strategies to promote and emphasize organizational values.
- Develop effective communication methods to meet your organization’s needs.
- Create supportive environment based on services & recognition in order to leverage talent and skill
Admission Price: The admission price is $289 per person until Friday September 9, 2011. The rate after September 9th (9/10 to 9/29) is $319 per person. Admission includes registration, program materials, continental breakfast, catered lunch, and two catered breaks.
Giveaway: On the day of the event, registered guests can enter a drawing for a chance to win a FREE 3-day Disney Institute class at Walt Disney World ® Resort in Florida!
Professional Credits: This course has been accredited by the Pennsylvania and New Jersey Continuing Legal Education Boards for six (6) substantive credits. The course has also been accredited for 7 PACE credits, 7 CPA Credits and 6 CFRE credits (pending).
More Information: http://www.lehighbar.org/DISNEYINSTITUTE.html