LCCC Develops Program with City of Allentown

Participants Guaranteed Job Interviews with Local Restaurants

The Workforce and Training Department of Lehigh Carbon Community College (LCCC) developed the Professional Attitude and Communication Training (PACT) program along with Upside Allentown and Lehigh Career and Technical Institute (LCTI) in response to the needs of managers and owners of emerging restaurants, hotels, supermarkets and retail businesses for professional employees in Allentown’s Neighborhood Improvement Zone (NIZ).

The eight-hour pre-employment training class prepares applicants for employment in a highly competitive, upscale environment. Outward appearance, comportment, communication skills, customer service skills and food safety handling are all addressed within these intense, comprehensive training sessions.

Training sessions are running Oct. 19-21 from 6:30 to 9:30 p.m., Nov. 16-18 from 9:30 a.m. to 12:30 p.m. and Dec. 14-16 from 6:30 to 9:30 p.m. These sessions will all be held at LCCC’s Allentown Site, 718 Hamilton Street and continue monthly in January through June 2016.

Through LCCC’s program, participants who have successfully completed the training and apply to Billy’s Downtown Diner (Allentown), The Hamilton Kitchen, Shula’s and Greenwood Hospitality (Renaissance Allentown and Starbucks) are guaranteed interviews. These employers have endorsed the training and provided input into course content.

Interested individuals should contact LCCC’s Job Training Coordinator Barbara Platt to enroll in the program at 610-799-1582 and to schedule an interview before being accepted into the training.