Peter Bubel on How to Be a Successful Property Manager

Property Management is a fluid industry where no two days are quite the same and you don’t know what situation is going to require your attention next. Becoming a successful property manager is about collecting the knowledge, skills, and tools to put yourself in the position to deal with anything that comes your way as well as being able to share your insights with your customers and staff. To do this, there are some simple steps that you can take to ensure that you are prepared and equipped for any time you are needed.

The first is to gain an intimate knowledge of the property that you oversee. You should be able to offer information to new prospects as well as have an understanding of the surrounding community to help you market the area. Ensuring you have a working knowledge of your building’s components and systems will also be important so you can understand when repairs are needed and how they will affect your ability to continue operating as normal.

For a property manager, it is important for people to see you as dependable as well as readily available. A big part of being a reliable property manager is being available to handle crises any time they arise, and that may not always be during normal work hours. However, your personal life is important, and developing strong time management skills is an important part of being viewed as dependable. Your employees and residents will want to know they can count on you to get things done in a timely manner.

Developing a strong marketing plan for your property will help you keep your apartments full and the owners happy. Make use of every avenue available for you to market to prospective tenants, and try to find advertising methods that will make them interested in visiting your property for themselves.

The most important thing that a property manager can do to ensure that they are successful is to surround themselves with a strong team. Often your employees are the face of the company, as they will interact with the residents far more frequently than the manager themselves. Choose to hire people who are knowledgeable, skilled, and trustworthy and make sure they understand the importance of strong customer service.

While property management can be one of the most demanding career fields to be a part of, taking these few steps will help any manager on their road to success.

Peter Bubel lives in Reading, Pennsylvania where he owns and runs his own property management business, PANA Rentals. Through PANA Rentals, Peter strives to offer affordable and accessible housing for students attending Penn State Berks, and all those residing in Berks County. Peter Bubel is also a highly engaged member of the Reading community, where he spends his time volunteering through initiatives that help his community grow and and flourish.