Traffic & Transit
RIPTA Seeking Customer Feedback On Bus Service
RIPTA officials want to hear from you! Everyone who answers the survey will be entered to win a prize pack.
The Rhode Island Public Transit Authority is looking for customer feedback on bus service throughout the state. The online Customer Satisfaction Survey is open through April 14.
Everyone who takes the survey will automatically be entered to win a prize pack, including a 10-ride bus pass.
"RIPTA is proud to be one of 16 transit agencies to participate in this nationwide transit customer survey through the American Bus Benchmarking Group (ABBG)," the agency wrote in a statement. "Surveys like these are important because they help RIPTA better understand its customers’ opinions of existing service and prioritize areas that need improvement."
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The survey is available on the RIPTA website or can be directly accessed here. A Spanish version is also available.
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