Heritage Hills Nursing & Rehabilitation Center Earns Top Marks from RI Department of Health

For the second consecutive year, Heritage Hills Nursing & Rehabilitation Center in Smithfield, RI, has earned a deficiency-free survey from the Rhode Island Department of Health.  The achievement is a hallmark of exemplary care as the unscheduled annual inspections measure compliance with more than 1500 State and Federal regulatory requirements that evaluate all aspects of resident care.

Heritage Hills is a 95-bed skilled nursing and rehabilitation center which includes a 24-bed sub-acute unit that serves as a bridge between hospital and home for those needing post-acute rehabilitation or recuperation. Each year Rhode Island law requires public reporting of patient and family satisfaction scores. In 2015, sub-acute care at Heritage Hills earned a 98.5 percent satisfaction score.

Amenities such as a fully furnished, private hospice suite that enables families to stay with their loved one is among the offerings developed with the customer experience in mind. The facility also has a new Star Studio Apartment which simulates an apartment setting with full kitchen and bath for sub-acute patients' use prior to returning home. Such innovations help staff evaluate patients' readiness for discharge and help reduce re-hospitalizations, a major focus of the Centers for Medicare and Medicaid.

"I am blessed with visionary, committed employees that provide nothing less than the best care possible. To earn a deficiency-free survey from the Rhode Department of Health for one year is fantastic, but to achieve those results for two consecutive years is nothing short of remarkable," commented Heritage Hills Administrator, Gretchen Sechio.

More information about Heritage Hills Nursing & Rehabilitation Center's services can be found on www.healthconceptsltd.com/heritage-hills.