Charleston Couple Dedicated to Making a Difference Celebrates One-Year Anniversary as Business Owners

CHARLESTON, S.C. – For the past year, local entrepreneurs Kristin and Charles James have been fulfilling their dream of making a difference in the lives of Charleston residents by operating a BrightStar Care in-home care agency. Kristin and Charles took over operation of BrightStar Care of Charleston from a previous owner in June 2014, and have continued BrightStar Care’s tradition of providing a range of compassionate, person-centered medical and non-medical care to people of all ages, from infants to seniors.

The husband and wife team’s investment in the in-home care company came after successful careers in hospitality and commercial real estate. After searching for a new career path and seeing a desperate need in the industry for quality care, Kristin and Charles made the decision to take over ownership of BrightStar Care in order to provide the type of care that they would want their loves ones to experience. The James’ bought the Charleston office from a former owner and now thanks to Kristin and Charles, Charleston and the surrounding areas continue to have a premier option of quality care for the rapidly growing senior population.

“As long-time residents of Charleston, we feel extremely blessed to be able to give back to the community in a way that is truly impactful—by providing in-home care services to those that need it most,” said Kristin James, co-owner of BrightStar Care of Charleston. “With our incredible staff of caregivers, CNA’s and Director of Nursing Cori Duguay, we are confident that we are providing the highest quality care to our clients and give peace of mind to families in need of specialized care.”

Since its initial opening, BrightStar Care of Charleston has been offering a myriad of comprehensive in-home care services that meet the highest industry standards. With the guidance of Cori Duguay, Director of Nursing (DON) for BrightStar Care of Charleston, the agency is able to continue to provide the highest standard of care possible. Duguay has been an RN for 27 years and has an extensive background in hospital-based care, hospice and home health. In her current position as DON for BrightStar Care, Duguay creates a unique Plan of Care that is designed for each client during a free comprehensive health and wellness evaluation that sets the stage for matching the client with a professional caregiver based on the client’s preferences and unique care needs. In addition, Duguay reviews weekly Care Notes to ensure all Caregivers follow the plan of care and leads regularly scheduled care plan review meetings at the client’s home with their entire care team.

BrightStar Care of Charleston operates 24/7, 365 days a year and is always available for client and their family members to answer any questions/concerns about their care. BrightStar Care of Charleston also offers all clients access to its CareTogether® program, a free, private secure online caregiving resource. www.caretogether.com

BrightStar Care of Charleston can be reached by phone at (843) 300-3008 or visit the website at http://www.brightstarcare.com/charleston/.

About BrightStar Care

Based in Chicago, BrightStar Care is a national private duty home care and medical staffing franchise with more than 280 locations that can provide premium medical and non-medical services to clients within their homes, as well as supplemental care staff to corporate clients. BrightStar Care Registered Nurse Directors of Nursing create unique, personalized plans of care for each client and oversee professional care teams of well-qualified, experienced caregivers to deliver expert, compassionate, and personal care 24 hours a day, 7 days a week. Each BrightStar Care location is required to pursue Joint Commission Accreditation. BrightStar Care received The Joint Commission’s Enterprise Champion for Quality award and is committed to having each of its agencies comply with Joint Commission standards. BrightStar Care uses the nationally known patient satisfaction survey company Press Ganey to measure client satisfaction and is proud that nine out of 10 clients would recommend BrightStar Care to a friend or family member. For more information on BrightStar Care please visit brightstarcare.com; to find out more about BrightStar Franchising, visit www.brightstarfranchise.com.

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