Via Implementing Coronavirus Safety Measures For Arlington Rideshare Service

Press release from the City of Arlington:

June 16, 2020

These days, a safe ride means so much more than simply arriving at your destination without incident. Because of how COVID-19 has affected our community, Via is going long on safety to make certain that the next ride you take on Arlington’s rideshare public transportation service is as safe and worry-free as possible.

Here are a few of the important safety measures Via has put in place:

• Via is using in-app wellness checks to make sure riders and drivers are symptom-free and ready to ride before they get going. This probably goes without saying, but please stay home if you’re not feeling well!
• While Via manages vehicle capacity in accordance with social distancing guidelines, the company would love your help. Always enter through the rear doors, and in vehicles with automatic doors, please wait for the driver to open and close the door.
• Wearing a mask or face covering goes a long way in keeping people safe, so think of your mask as your favorite new accessory, the one you can’t leave the house without.
• Via is also increasing the frequency of professional vehicle cleanings and advising drivers to also wipe down their vehicles regularly with EPA-approved supplies.
• Via is listening. If you have any questions, concerns, or suggestions, please let the company know by heading to the Help Center in the Via app.

Via is available between 6 a.m. and 9 p.m. Monday through Friday and between 9 a.m. and 9 p.m. on Saturday for trips within the Arlington service area. For more information, please visit www.arlingtontx.gov/via.

• Enhance Regional Mobility
• Coronavirus

This press release was produced by the City of Arlington. The views expressed here are the author’s own.