Coppell Utility Billing Window Remains Closed Through July 1

From City of Coppell:

The results of the employees tested have come back positive for COVID-19. The Utility Billing window remains closed through July 1 and customers are encouraged to pay their water bills online, by mail or via drop box. City staff are working to contact trace to inform anyone who may have come into contact with the employees.

Options are available to pay utility bills without coming to Town Center:

• Pay utility bills online at coppelltx.gov/water
• Sign up for bank drafts at coppelltx.gov/water
• Mail payments to City of Coppell, P.O. Box 9478, Coppell, Texas 75019
• Drop payment off in the secure drop box outside of Town Center, 255 E. Parkway Blvd. The drop box is located next to the book drop in Town Center's north parking lot.

Coppell Town Center remains open to the public by appointment only if necessary to meet in-person, and CDC guidelines for masks/face coverings and social distancing must be followed. The City continues to encourage residents to conduct City business online. You can learn more about how to contact each department remotely on our Facility Closures and Impacts page at coppelltx.gov/coronavirus.

City staff is maintaining their rotational schedule to minimize contact and exposure while not inturrupting continuity of service. We continue to take precautions, follow social distancing guidelines and wear masks when interacting with the public.

This press release was produced by City of Coppell. The views expressed here are the author’s own.