Crime & Safety
Dallas PD adopts mandatory online reporting for low-priority crimes
Dallas Police Department enhances efficiency with mandatory online reporting

Dallas, Texas - Chief Eddie Garcia, leading the Dallas Police Department (DPD) since the commencement of 2021, has displayed an unwavering dedication towards enhancing the department's response time for high-risk incidents, particularly violent crimes. His commitment has catalyzed a strategic modification in law enforcement methodology.
As a significant advancement, Dallas law enforcement mandated the online reporting of non-violent, low-priority offenses including theft, burglary, shoplifting, and trivial traffic incidents as of the first day of this week. This profound adaptation of police protocol, earlier regarded as optional, is now obligatory. The primary intention is to liberate law enforcement resources and expedite operational procedures.
In a news briefing held last June, Garcia expressed, “We want our officers to be available to respond quickly and efficiently to any high-priority call."
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Incepted over a two-year period, the DPD introduced an online crime reporting system for non-violent and non-urgent offenses. This system served as an auxiliary to the customary 9-1-1 calls for victims. However, since July 3rd, this has evolved into a mandatory protocol.
In June, the DPD undertook significant measures to facilitate public demonstrations regarding filing reports via the easily accessible kiosks stationed at each police substation, according to Dallas Metro News. Additionally, those needing to report any one of the specified 18 types of crimes can leverage the DPD's online reporting platform or their personal mobile devices.
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This policy modification aligns with the advent of one of the year's busiest holiday weekends, during which illegal fireworks and jubilatory gunfire overwhelm emergency services with calls. Through an email statement, the DPD clarified that such calls for service are exempt from online reporting requirements.
“The Dallas Police Department encourages those who are reporting random gunfire to call 911,” stated a DPD representative. “If they are reporting fireworks, they can report it through 311 or by also calling 911 since it is something that is in progress.”
Of interest is the fact that several other North Texas law enforcement agencies, including those in Fort Worth, Arlington, Plano, and Denton, offer optional online reporting systems.
For individuals interested in submitting a report, they can navigate to the official Dallas Police website. For residents without internet connectivity, the local libraries or police substation kiosks provide suitable alternatives.