Irving: Take State’s Damage Collection Survey Online Or Phone

Press release from the City of Irving:

February 25, 2021

Governor Greg Abbott announced that the Texas Division of Emergency Management (TDEM) and Texas Military Department have launched a call center to assist residents in completing the state’s winter weather damage survey.

Residents can call (844) 844-3089, 8 a.m. to 8 p.m., daily, to submit their winter weather damage information. The call center is available for individuals who have limited internet access or unable to complete the survey online.

The City of Irving’s Office of Emergency Management is asking residents and businesses to complete an assessment survey to identify the scope of damage in the city from the winter storm. The survey is voluntary, and one survey per address should be submitted.

Residents in single-family homes; multifamily units, including apartments; and mobile home residences can submit a survey. Residents and business owners can pinpoint their address or location for a more accurate result. The survey is available in English and Spanish.

Submitting a survey is not a substitute for reporting damage to an insurance agency and does not guarantee disaster relief assistance.

The survey is issued by the Texas Division of Emergency Management.

Take the Survey

This press release was produced by the City of Irving. The views expressed here are the author’s own.