Round Rock Launches Water Usage Portal For Residents

ROUND ROCK, TX — The city has launched an online billing portal allowing residents to manage usage and payments more efficiently, officials said.

City utility customers can log on to RRTXWater.com to pay their bill, track and compare water usage, and receive timely information and updates. After creating an account, utility customers can compare their usage to others in their ZIP code and region, sign up to receive billing and service notifications, and set up auto pay by debit or credit card.

Here's another big plus that comes with the new portal: There are no longer transaction fees for payments using a debit and credit card, according to city officials.

Future plans for the service include a robust mobile app that will include the ability to pay bills using smartphone technology and give users instant access to their information, officials added.

For customers not able to pay online, the City still allows payment through banking institutions, by phone at 1-855-894-2392, via the 24-hour deposit box located near the corner of Bagdad Avenue and Sheppard Street, or in person at City Hall, 221 E. Main Street, from 8 a.m. to 5 p.m. Monday through Friday. Mail payments are also accepted to Utility Billing, 221 E. Main Street, Round Rock, Texas, 78664.

Here's a handy portal with all the question about the water usage portal you wanted to know but were afraid to ask:

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