San Antonio Launches Homeless Connections Hotline

Press release from the City of San Antonio:

April 10, 2020

City launches Homeless Connections Hotline

Resources and assistance available amid COVID-19 pandemic

CONTACT:
For members of the media, please contact:
covid19media@sanantonio.gov
Laura Mayes, City of San Antonio (210) 207-1337
Michelle Vigil, City of San Antonio (210) 207-8172

For questions from the general public, please contact:
COVID-19@sanantonio.gov
COVID-19 Hotline (210) 207-5779

SAN ANTONIO (April 10, 2020) – The City of San Antonio has launched a Homeless Connections Hotline to assist people experiencing homelessness.

Callers can discuss their current circumstances and receive counseling and education regarding available resources. The hotline number is 210-207-1799.

This hotline is a collaboration of the City’s Department of Human Services along with South Alamo Regional Alliance for the Homeless (SARAH) and other homeless service providers. Community members may also email HomelessOutreach@sanantonio.gov to seek help for themselves or others.

The Department of Human Services is collaborating with faith-based organizations, nonprofits, and the Office of Emergency Management to meet basic needs of homeless people living on the streets. As of April 9, homeless resource hubs have provided 438 meals to unsheltered homeless individuals. In addition to food, the hubs promote COVID-19 prevention through handwashing stations, social distancing, and informational fliers.

The Neighborhood and Housing Services Department is offering Emergency Housing Assistance for rent and mortgage payments to those experiencing a financial hardship due to the COVID-19 crisis.

Callers with questions about COVID-19 should continue to call the Metro Health hotline at 210-207-5779. Callers seeking rental or mortgage assistance should call 210-207-5910 or visit https://www.sanantonio.gov/NHSD/Programs/FairHousing

FOUR WAYS TO SIGN UP FOR COVID-19 ALERTS

1. Download the Ready South Texas app, available in the iTunes and Google Play stores
2. Text COSAGOV to 55000 to receive SMS text message updates
3. Follow @COSAGOV on Facebook, Twitter and Instagram
4. Bookmark www.SanAntonio.gov

Public service announcements on social distancing, prevention and testing are available here.

This press release was produced by the City of San Antonio. The views expressed here are the author’s own.