Bruce Titus of Port Orchard Ford Participates in Ford Motor Company Seminar

Bruce Titus of Bruce Titus Port Orchard Ford recently participated in an intensive, four-day seminar for dealers in Dearborn, Michigan, sponsored by Ford Motor Company.

The seminar discussed ways to meet or exceed customer expectations and to help those customers be more completely satisfied every time they visit the dealership to shop, to buy or lease a new or used vehicle, or to get their existing vehicle serviced.

Ford executives were involved with dealers throughout the seminar and a variety of programs that Ford provides to support dealership actions were highlighted.

As part of the seminar, dealers had a tour of an assembly plant to see for themselves how quality is built into every new Ford vehicle, that process assisted by Ford management and UAW workers sharing common goals and encouraging teamwork.

“Attending this seminar gave me a great feeling about being part of the Ford Motor Company family,” said Titus. “It helped me better understand how closely the company and the dealers are connected in doing a good job for the people who drive the products we sell and service.”

Titus, the owner of Port Orchard Ford, has operated the business since April 2011. 

He owns the Bruce Titus Automotive Group, and has been doing business in the Puget Sound area for 30 years. He currently has locations in Kirkland, Tacoma, Olympia, and Port Orchard. He is committed to the communities that he does business in, and is a proud sponsor of many local events and charities. Believing in the ideology that “it’s not just a place we do business, it’s where we live”.