Politics & Government

Office Of The Mayor Of Seattle: City Of Seattle Announces Timeline For Safely Reopening Public-Facing Counters, Customer Service Centers ...

See the latest announcement from Office of the Mayor of Seattle.

Anthony Derrick

August 11, 2021

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Seattle (August 11, 2021) – The City of Seattle is safely reopening in-person public services at City Service Counters and programming at recreation facilities across the City. With 83% of Seattle residents over 12 years of age with at least one dose, and residents starting to return to their workplaces in downtown and neighborhoods throughout Seattle, the City will begin providing an option for residents to safely access in-person services at several City of Seattle facilities.

“Our City facilities can safely reopen with masks and other precautions to allow residents and businesses to pay bills, address concerns in person, or visit our libraries, community centers, and other facilities,” said Mayor Durkan. “While we must continue to take the new, highly contagious Delta variant of the COVID-19 virus seriously, our City has made incredible progress towards limiting the spread of and severity of COVID in our communities – Seattle continues to have the lowest cases, hospitalizations and deaths of every major city. I want to once again recognize the thousands of City employees who have worked so hard over the past year to ensure that we were able to keep our communities safe and continue the important work of serving our residents and businesses.”

Find out what's happening in Seattlefor free with the latest updates from Patch.

Residents are still required to follow current COVID-19 guidelines and restrictions established by State and local public health agencies. Masks are currently required in all City facilities, regardless of vaccination status. The City of Seattle will continue to work closely together with State and local public health agencies to monitor the number of new COVID-19 cases in our community due to the new, highly contagious Delta variant, and will adjust plans for counter reopening as necessary.

Seattle City Hall

Customer Service Kiosk600 4th Ave, City Hall 5th Ave LobbyMonday, August 9, 2021Monday -Friday; 8:00 a.m. – 5:00 p.m.

Seattle Police Department

Customer Service DeskMonday, August 9, 2021Monday -Friday; 8:00 a.m. – 4:30 p.m.

Seattle Municipal Tower

Customer Service Counter700 5th Ave – SMT 4th FloorWednesday, August 11, 2021Monday -Friday; 8:30 a.m. – 4:00 p.m.

Seattle City Light / Seattle Public Utilities Customer Service Counter700 5th Ave – SMT 4th FloorWednesday, August 11, 2021Monday -Friday; 8:30 a.m. – 4:00 p.m.

License and Tax Administration700 5th Ave – SMT 4th FloorWednesday, August 11, 2021Tuesdays and Wednesdays by appointment only; 8:30 a.m. to 4 p.m.

Consumer Protection700 5th Ave – SMT 4th FloorThursday, August 12, 2021Thursdays and Fridays by appointment only; 8:30 a.m. to 4 p.m.

Seattle City Light

North Service Center1300 N 97th StWednesday, August 11, 2021Monday -Friday; 8:30 a.m. – 4:30 p.m.

  • Central Library, Levels 1, 3 & 5 (1000 Fourth Ave.)Open 10 a.m. to 6 p.m. Tuesdays through Saturdays
  • Ballard Branch (5614 22nd Ave. NW)Open 10 a.m. to 6 p.m. Tuesdays through Saturdays
  • Beacon Hill Branch (2821 Beacon Ave. S.)Open 10 a.m. to 6 p.m. Tuesdays through Saturdays
  • Broadview Branch (12755 Greenwood Ave. N.)Open 10 a.m. to 6 p.m. Tuesdays through Saturdays
  • Capitol Hill Branch (425 Harvard Ave. E.)Open 10 a.m. to 6 p.m. Mondays and Thursdays; noon to 6 p.m. Sundays
  • Columbia Branch (4721 Rainier Ave. S.)Open 10 a.m. to 6 p.m. Tuesdays and Saturdays
  • Delridge Branch (5423 Delridge Way SW)Open 10 a.m. to 6 p.m. Mondays and Wednesdays
  • Douglass-Truth Branch (2300 E. Yesler Way)Open 10 a.m. to 6 p.m. Tuesdays through Saturdays
  • Green Lake Branch (7364 E. Green Lake Dr. N.)Open 10 a.m. to 6 p.m. Mondays and Thursdays
  • Greenwood Branch (8016 Greenwood Ave. N.)Open 10 a.m. to 6 p.m. Wednesdays and Fridays; noon to 6 p.m. on Sundays
  • Fremont Branch (731 N. 35th St.)Open 10 a.m. to 6 p.m. Wednesdays and Saturdays
  • High Point (3411 S.W. Raymond St.)Open 10 a.m. to 6 p.m. Wednesdays and Fridays; noon to 6 p.m. on Sundays
  • International District/Chinatown Branch (713 Eighth Ave. S.)Open 10 a.m. to 6 p.m. Mondays; noon to 6 p.m. Sundays
  • Lake City Branch (12501 28th Ave. NE)Open 10 a.m. to 6 p.m. Tuesdays through Saturdays
  • Magnolia Branch (2801 34th Ave. W.)Open 10 a.m. to 6 p.m. Wednesdays and Fridays; noon to 6 p.m. on Sundays
  • Northeast Branch (6801 35th Ave. NE)Open 10 a.m. to 6 p.m. Wednesdays and Fridays; noon to 6 p.m. Sundays
  • Northgate Branch (10548 Fifth Ave. NE)Open 10 a.m. to 6 p.m. Tuesdays, Thursdays, Saturdays
  • Queen Anne Branch (400 W. Garfield St.)Open 10 a.m. to 6 p.m. Tuesdays and Thursdays; noon to 6 p.m. on Sundays
  • Rainier Beach Branch (9125 Rainier Ave. S.)Open 10 a.m. to 6 p.m. Wednesdays and Fridays; noon to 6 p.m. on Sundays
  • South Park (8604 Eighth Ave. S.)Open 10 a.m. to 6 p.m. Mondays, Thursdays and Saturdays
  • Southwest Branch (9010 35th Ave. SW)Open 10 a.m. to 6 p.m. Tuesdays through Saturdays
  • University Branch (5009 Roosevelt Way NE)Open 10 a.m. to 6 p.m. Thursdays; noon to 6 p.m. Sundays
  • West Seattle Branch (2306 42nd Ave. SW)Open 10 a.m. to 6 pm. Tuesdays; noon to 6 p.m. Sundays

This press release was produced by Office of the Mayor of Seattle. The views expressed here are the author’s own.