Health & Fitness
Evans Transportation Invests Millions to Support Customer Experience
Brookfield's Evans Transportation announced it continues to actively invest in industry-leading technology that supports its mission to provide world-class customer service and cost savings.
World-class 3PL’s technology investment keeps Evans on leading edge
Brookfield, Wis.–March 25, 2013–Evans Transportation Services today announced it continues to actively invest in industry-leading technology that supports its mission to provide world-class customer service and cost savings. Most recently, Evans installed a best-in-class transportation management system (TMS) that supports $30 billion in annual transportation spend across the provider’s existing customer base.
“First and foremost, we are a service-driven organization with people and processes in place to ensure we remain beyond compare in our customer experience,” Evans CEO Don Cox says. “Investing in the latest technology supports our people in providing a customer experience that’s efficient and effective in achieving our customers’ and partner carriers’ goals.”
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Evans' continuous development and implementation of new technology within its operating system has led to managing more transactions for customers than ever before, with fewer mistakes. Technology, coupled with a disciplined approach, allows Evans to determine the optimal carrier based on cost, service and specific customer requirements.
“Evans’ industry-leading software provides complete customer transparency throughout the supply chain,” Cox adds. “Our technology enables quality data collection from customers and efficient interfaces with partner carriers. Efficiencies within the supply chain, combined with Evans’ significant negotiating power, generate cost savings and increased delivery quality for our customers.”
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Efficiencies include reducing the number of times a person handles data and subsequent errors. Less time spent auditing and reconciling shipment errors generates significant, positive impact to customers’ cash position and cash management.
As a logistics services company, Evans provides world-class freight solutions for leading companies in diverse industries across North America. Visit www.evanstrans.com to learn more about Evans’ wealth of experience in all modes of transportation. To take the next step in reducing costs and increasing dependability—even for the most complicated transportation needs—call (262) 754-5700 or email info@evanstrans.com.
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