Who is The CX Guy?

Whether managing the member and guest experience (their customer) for a church for seven years or creating a photography customer experience that actually has kids looking forward to a photoshoot for the last four, I have been designing, creating, executing, and managing customer experiences for more than 10 years.

For a little insight into my philosophy, read my article about the components of customer experience management. If you own or manage a business, any business - big or small, B2B or B2C - these principles apply to you. I'm currently seeking short or long-term engagements, so if you'd like to learn more about how I can help your business apply these principles, email me.

If you really want to know "about me" subscribe to my customer experience blog and follow me on Twitter.  I converse about customer experience on my business feed, @thecxguy, and use my Milwaukee-based chatter feed @brian_mayer primarily as a social outlet.

Here are a few other little nuggets about Brian Mayer:

• I LOVE all things CX -- participating, discussing, helping, critiquing, reviewing, designing, and creating remarkable customer experiences.
• I'm married to Anna Mayer, pretty much the best child and family photographer there is.
• We have four kids from Kindergarten to a Senior in High School.
• Oscar Mayer is my dog. And he's not a wiener dog.
• I love to come up with creative solutions.
• I see humor where there is none to be found.
• I have the ability to make inherently funny things boring.
• I own a Euphonium. Kudos to you if you know what that is.
• I like cheese popcorn. Yes, I know it's gross.

This blog was originally posted on The CXguy.