Heading to the Fair? BBB Says Check Out Vendors First

With the Wisconsin State Fair underway, the Better Business Bureau Serving Wisconsin suggests caution when buying from out-of-town vendors and sellers.

Before heading out, or from your smartphone while there, check bbb.org for free business reports and look for the BBB seal.

Remember the following guidelines:

· Before buying, know the company’s refund and exchange policy. Get the policy in writing, if possible.

· Know where the company is located. Obtain the company’s physical location and telephone number, in case you need to return or exchange an item after the event.

· If at all possible, shop around first. Keep in mind, however, that the least expensive item may not always be the best value. If you are making a large purchase, don’t be afraid to leave the fairgrounds to do some research.

· Don’t be pressured to buy on the spot. After the demonstration or sales pitch, walk away from the sales person to give yourself some time to think about the purchase.

· Pay with a credit card whenever possible for the most protection.

· Know the limits of the “cooling-off rule.” It’s important to note that the FTC’s “Cooling-off Rule,” allows people three days to cancel a purchase made away from the place of business, such as a fair or trade show. 

To find more trusted advice and alerts, follow the Better Business Bureau on Facebook and Twitter.

For an online version of the story click here.