U.S. Cellular Employee Cheers Up Customers With Songs

Kaylee MacDougall and her employer, U.S. Cellular, want you to be happy with your cellular service.

So happy that MacDougall and other U.S. Cellular employees are singing personalized songs written in response to Twitter complaints customers have had with their cell service providers.

The quirky and clever campaign, called "Call Someone Who Cares," has resulted in a series of short videos aimed directly at individual disgruntled customers with the suggestion that if they switch to U.S. Cellular, their complaints will go away.

MacDougall, who lives in Kenosha and works at Greenfield's , 5096 S. 76th St., recorded her songs in Chicago on Wednesday. She was chosen as one of just 10 musical talents from more than 9,000 U.S. Cellular associates across the country to lend her vocal chords to the unique Twitter event.

MacDougall, who has previously recorded a few solo albums, responded to a tweet from @1TicketToParis who tweeted "I freakin hate (my provider). They make me wanna rip out my hair" with this song response.

And she responded to @Pinkyybeee, who complained about dropped calls, with this ditty.

To see more from MacDougall or her nationwide colleagues, follow on Twitter via #HelloBetter and #CSWC or visit U.S. Cellular’s YouTube. Though the event is happening live on Twitter through Thursday, the finished video responses will be posted on the YouTube channel.