Part time Receptionist Opportunity Avail.

Part Time Saturday - Monday, Receptionist

Overview:
The Receptionist is responsible for delivering exceptional customer service and communicating effectively with management, customers and co-workers. Specifically, the Receptionist is expected to:

• Provide exceptional customer service
• Complete required tasks

• Control expenses

As a receptionist, you will be held accountable for these key areas

Qualifications:

·         Ability to work in a dynamic salon environment.

·         Good time management skills, good judgment, and the ability to multi-task.

·         Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management.

·         Computer knowledge including but not limited to point-of-sale systems and data entry.

·         Ability to work a flexible schedule including nights and weekends.

1.      Provide exceptional customer service 
a) Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary;
b) Estimate wait times for scheduled and unscheduled appointments;
c) Answer the telephone promptly and professionally;
d) Handle general complaints and refer customer service issues to the manager;

2.      Complete required administrative tasks/compliance
a) Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager;
b) Communicate effectively with management, customers and co-workers in a professional and courteous manner;
c) Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety;
d) Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management;
e) Adhere to all salon policies, procedures and work rules;

Location: Belmont, CA

Contact: Rose Clinton (415) 827-5600