We all ask questions, hand out advice, interpret what others say, express understanding, take turns talking, and share our own experiences. But few of us consciously understand the impact of each of these acts on our relationships.
Local psychologist Dr. Marion K. Jacobs, Adjunct Professor of Psychology at UCLA will present a no-charge, open-to-the-public talk at the Susi Q from 6:30-8 p.m. on Thursday, April 28, on what really works in successful personal communication.
Based on the research of UCLA professor, Gerald Goodman, author of The Talk Book, she will discuss:
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Three types of questions and how to choose the right one for what you want to find out;
What makes people take or reject your advice;
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Using the skill of reflecting to demonstrate understanding and empathy
When disclosing your experiences helps conversation and when it harms it
Guidelines for explaining how you see things
How to use silence to promote quality conversation
Dr. Jacobs writes, “Whether you’re already a great conversationalist or your communication skills could use a little fine tuning, I promise to surprise and delight you with insights into the language you’ve been speaking all your life. You’ll leave empowered to communicate more effectively with the people you care about.”
It’s open to the public. Bring your friends.
The Susi Q Senior Center is at 380 Third St. Call (949) 497-2441 to register. For questions you can reach Dr. Jacobs at 497-4708.
