Health & Fitness
'Rescue' Reality Shows Provide Insights into Business Improvement Process
We can learn from a recent and growing genre of reality TV shows how to turn around a business that's fallen on hard times. Question is, do you want the business improvement process that could save your failing company viewed by millions on national TV?
Just when I thought the reality show genre offered little more than people making fools of themselves on national TV, along come a series that genuinely provides valuable insights on business improvement processes. I’m not talking about the latest craze of rural, backwoods folks as they go about their daily lives; I’m talking about ‘Business Rescues’!
First it was ‘Bar Rescue’, a fast paced SWAT team lead by bar turnaround specialist John Taffer who shows up to failing bars (at the owner’s request) and systematically turns around everything necessary for the establishment to be profitable again.
This type of reality show series has been duplicated to include ‘Restaurant Rescue’, ‘Restaurant Impossible’, ‘Kitchen Nightmares’ and ‘Restaurant Stakeout’. Each touts the star’s ability to size up the problems, tune up the staff and redesign the facilities before a horde of patrons descend on the place frequently described as a stress test. This version of reality TV has become so popular, there is now a show called ‘Tattoo Rescue’!
Even with all the over-the-top drama baked into every show that includes employees being fired on camera, owners crying and work crews rebuilding entire restaurants in 60 minutes, there are some very valuable and predictable lessons being played out.
Business improvement processes are just like reality TV shows. They are based on a recipe that delivers a predictable outcome. They provide a winning combination of problem solving, planning, skills training and testing, thereby working wonders on a variety of business problems. Read the Rest
