Community Corner
Millbrae Library Open For Curbside Pickup And Virtual Programs
In observance of Independence Day, our customer service will be closed Friday, July 3, and Saturday, July 4.
July 1, 2020
The Millbrae Library is now doing curbside pickup of books and other media. This safe, contactless service will be available by appointment only, and is available three days per week: Tuesdays from 3 p.m. to 7 p.m., and Thursdays and Saturday from 10 a.m. to – 2 p.m.
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STEP 1: Place Item(s) on Hold
Browse smcl.org (or the SMCL mobile app) and place your item(s) on hold. You’ll receive an email notification that your item(s) are available to be scheduled for curbside pickup.
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STEP 2: Schedule Appointment
After you receive your email confirmation that your item(s) on hold are ready, use their appointment booking system at https://smcl.org/curbside-pickup/ to schedule a time for your pickup. You’ll receive an email confirming the date, time, and location-specific pickup information.
STEP 3: Pick Up Your Item(s)
Lastly, arrive during your scheduled appointment, pick up your item(s) on hold, and enjoy!
Your item(s) will be checked out to you in advance. Staff will place your item(s) in a bag on our curbside table for you to pick up when you arrive. Bags are labeled by the last name, first initial, and last 4 digits of your phone number.
Employees and customers will be following social distancing and public health recommendations during pickup. All returned items will be held in quarantine for 72 hours. Please note that held items may not be available as soon as they previously were due to increased safety procedures.
If you have any issues with placing items on hold, scheduling curbside pickup, or have mobility issues or special considerations, call their customer service team at 1-833-YES-SMCL (1-833-937-7625) or text them at (650) 851-0147.
In observance of Independence Day, our customer service will be closed Friday, July 3, and Saturday, July 4. Curbside pickup and new virtual events will be closed Saturday, July 4.
Learn more about this and other virtual programs at https://smcl.org/.
This press release was produced by the City of Millbrae. The views expressed here are the author’s own.