Kaiser Permanente Names New Chief Operating Officer

Kaiser Permanente Orange County has named Phyllis Anderson, RN, MA, as its new chief operating officer. In this role, Anderson will have direct leadership of the service area’s continuing care and operations support services, as well as day-to-day operations of the Anaheim and Irvine Medical Centers, where Kaiser Permanente has nearly 600,000 members.

Since joining Kaiser Permanente in 1992, Anderson has held various health care leadership positions, and most recently served as assistant medical center administrator for the San Bernardino County service area and Baldwin Park Medical Center, where she was tasked with setting the strategic direction and providing leadership/guidance for multiple service lines.

“Phyllis brings a breadth and depth of experience in patient quality and safety, continuing care and nursing care that will support our high-performance goals and strategies,” said Mark Costa, Kaiser Permanente Orange County senior vice president and area manager. “Her strong leadership presence will further strengthen our Orange County leadership team.”

Anderson holds a bachelor’s degree in health sciences and a master’s degree in organizational leadership from Chapman University in Orange, California. She also attended Harvard Business School’s Executive Leadership Program.