Pleasanton Permit Counter to Stop Processing Utility Payments

From City of Pleasanton:

Effective Dec. 1, the City of Pleasanton’s Permit Counter, located at 200 Old Bernal, will no longer process utility payments. All utility billing-related operations reside at the city’s Operations Service Center at 3333 Busch Rd.

The City offers the following payment options for your convenience:

• Direct mailing using the payment coupon provided with each statement
• Electronic Fund Transfers for scheduled or automatically drafted payments
• Drop Boxes available at City Hall parking lot (200 Old Bernal Ave.) and Operations Service
• Center (3333 Busch Rd.) 24 hours, seven days a week (no cash accepted)
• Call our Customer Service Center at 925-931-5500 to make a credit card payment. We now accept Discover!

• Visit our Office at 3333 Busch Rd., with hours of operation Monday-Friday, 7:30 a.m. to 3:30 p.m.
• Coming soon: a new and improved Customer Web Portal-Late 2016

Further information is available on the city website.

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