Rancho Santa City Hall Will Reopen To The Public On Monday, May 18, 2020

Press release from the City of Rancho Santa Margarita:

May 15, 2020

City Hall will reopen to the public on Monday, May 18, 2020

City Hall Hours8:00 a.m. - 5:00 p.m. Monday - Friday

Building/Planning/Public Works Counter Hours8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00p.m. Monday-Thursday, 8:00 a.m. - noon on Friday

City Hall will reopen to the public on Monday, May 18th, with health and safety modifications in effect. Sneeze guards, signage, sanitization, and distancing protocols have been installed and implemented to allow staff to provide customer service to the public in person in a safe and physically distanced manner.

Services will continue to be offered via phone and email for those who prefer to conduct business online.

Building and Safety

For building permits, plan checks or building inspections:

• Services are available by phone and email. You may contact us by calling (949) 635-1800 x6101 or emailing lgreci@cityofrsm.org.
• Information is available online, visit http://www.cityofrsm.org/196/Building-Safety.

Planning

For land use or zoning matters:

• Services are available by phone and email. You may contact us by calling (949) 635-1800 x6705 or emailing dbingham@cityofrsm.org.
• Information is available online, visit http://www.cityofrsm.org/253/Planning.

Public Works

For engineering, encroachment permit, or capital projects:

• Services are available phone and email. You may contact us by calling (949) 635-1800 x6506 or emailing wleung@cityofrsm.org.
• Information is available online, visit http://www.cityofrsm.org/170/Public-Works-Engineering
• To inquire about street maintenance or dog park facility maintenance call (949) 635-1800 x6102 or email tgregory@cityofrsm.org.

City Clerk

For public records requests, claims, agendas and minutes, and Political Reform Act filings:

• Services are available phone and email. You may contact us by calling (949) 635-1800 x6201 or emailing mbalsz@cityofrsm.org or (949) 635-1806 or emailing adiaz@cityofrsm.org.
• Information is available online, visit http://www.cityofrsm.org/162/City-Clerks-Office

Public Safety

Please contact our public safety partners:

• Orange County Sherriff’s Department: (949) 770-6011 or www.ocsd.org.
• Orange County Fire Authority: (714) 573-6000 or www.ocfa.org.
• Animal Care: Mission Viejo Animal Care Services: (949) 470-3045 or http://www.cityofrsm.org/530/Animal-Care-Services

Community Services

For inquiries regarding classes, reservations, senior programs, meals, Boys & Girls Club, class, and facility rental refunds, please contact:

Community Services: (949) 216-9700 x 0

Age Well Senior Services: (949) 709-7592

Boys and Girls Club: (949) 709-7595

For urgent or essential matters, please contact wredington@cityofrsm.org or call (949) 635-1834

Passport Acceptance Services

Passport Acceptance Facility Services are temporarily suspended.

City Hall Modified Schedule

This press release was produced by the City of Rancho Santa Margarita. The views expressed here are the author’s own.