On September 3, 2013, a stipulated final civil judgment was entered in San Mateo County Superior Court in a civil consumer protection case brought by the District Attorney's Office against Andre Rusanoff, an individual, and the owner of At Cost Flights, Corp., doing business as WayToFly.com., with the principal place of business in San Mateo County.
Andre Rusanoff has engaged in the business of selling, providing, contracting for, and advertising for the sale of air or sea transportation, land or water vessel transportation, and other travel services. Andre Rusanoff is a seller of travel as defined in Business and Professions Code section 17550.1 and is registered under and governed by the California Seller of Travel Law set forth in Business and Professions Code sections 17550 et seq.
The civil complaint alleges misrepresentations and omissions made to consumer passengers by the failure to conspicuously furnish information and materials to consumers as required by the Seller of Travel Law as follows: the total amount to be paid for travel services; the terms of cancellation; the requirement of a trust account or bond; that the transaction was covered by the California Travel Consumer Restitution Fund if the consumer passenger was located in California; and that the transaction was not covered by the California Travel Consumer Restitution Fund if the consumer passenger was located outside of California.
The judgment was entered without any findings or admissions of liability or wrongdoing. The judgment requires the payment of $12,412.26 in consumer restitution and $13,000.00 in civil penalties. The judgment prohibits Andre Rusanoff and his partners, employees, agents, and others involved with his travel services business from:
Making any untrue or misleading statements orally or in writing to consumer travel passengers; and
Failing to comply with all provisions of the California Seller of Travel Law set forth in Business and Professions Code sections 17550 through 17550.25 at the time of or prior to the receipt of payment from consumer travel passengers for travel services and failing to provide to consumer travel passengers conspicuous disclosures made both orally and in writing as required by the California Seller of Travel Law.
The case was brought as a result of an investigation by the District Attorney’s Office. Andre Rusanoff cooperated in the resolution of the case.
