3 Minutes on a Park Bench with Mary Mahoney from Pacific Lawn Sprinklers

Mary Mahoney tells the Patch about the various services Pacific Lawn Sprinklers offers and explains how a homeowner can tell if he or she needs to call in a professional for a lawn care job.

Patch: What services does Pacific Lawn Sprinklers offer?

Mary: For over 36 years, Pacific Lawn Sprinklers has been offering homeowners underground lawn sprinkler services. Whether it’s a new installation, service to an existing irrigation system, or annual maintenance, Pacific’s Team is available 24 hours a day/ 7 days a week. Additional services are provided by our landscape lighting and holiday lighting divisions. Pacific Lights will design and install a low voltage LED landscape lighting system to illuminate your home when the sun goes down. Festive holiday designs and lighting services are available prior to the holiday season. Pacific will take the stress out of the holidays by professionally designing and installing a holiday theme at your home, and then removing the lights and decorations after the season. Storage is also available if you are limited on space.

Patch: How did you get involved in the sprinkler/ lawn care industry?

Mary: Pacific Lawn Sprinklers was originally started in 1980 by the three Dellafiora Brothers with a single truck. Over the years our family run company has become one of the most recognized premiere lawn sprinkler companies in the industry.

Patch: Can you tell us a little bit about the staff and their background?

Mary: A company is only as good as the people who work in the organization. The Pacific Team is comprised of senior representatives who have decades of experience in both customer service and irrigation. Field technicians have a minimum of 5 years’ experience and are continually trained by both Pacific’s in house training programs and mandated manufacturer’s training. Pacific Lawn Sprinklers is an authorized representative for most major brands with licensed providers to service any system- new or old. Our office staff, the technicians in the field, and management work closely together as a team to provide seamless quality service and 100% customer satisfaction every time.

Patch: Can you tell us a little bit about your holiday lighting services?

Mary: As the holiday season rolls around, most homeowners dread the thought of breaking out the boxes of decorations, untangling wires and climbing up and down on ladders. Pacific’s lighting team has been providing a hassle free service that takes away all of that. We will create a unique design for your home complete with the installation, removal and even annual storage without you even lifting a finger. Homeowners love it when we transform their home into the best looking night show on the block!

Patch: Are there any holiday light arrangements that standout to you?

Mary: All of our holiday arrangements stand out to us and depending on the style a homeowner is looking for, Pacific can create a unique look and theme for every house. Some clients prefer a classic look for lighting their home with warm white lights accented against entry garland wraps and strategically placed wreaths that can vary in size. For the brighter, more festive look, many people will request multi-colored lights and decoratively lit displays such as gift boxes, candy canes, doves, snowmen and toy soldiers. And for the child in all of us, we can even set up reindeer pulling Santa and his elves along the roof line. (With so many options to choose from, we have created an online gallery to offer ideas to all - http://www.pacificlawnsprinklers.com/Services/Holiday-Lighting .)

Patch: What is the best piece of business advice you have ever received and who gave it to you?

Mary: The best piece of business advice we have received over the years is “CUSTOMER SERVICE IS OUR NUMBER 1 PRIORITY”. Keeping a customer happy and receiving referrals from their friends and family is our recipe for a successful business. With our exclusive “100% Customer Satisfaction Guarantee” we are relentless on making sure no detail is overlooked. This piece of advice is given to us every day by our customers!

Patch: What would be the three easiest things readers can do to improve the look of their lawn?

Mary: Since we are a lawn sprinkler company I will focus on the benefits of irrigation. Water is of course the most crucial ingredient to a healthy, lush lawn. When properly watered with an underground automatic lawn sprinkler system, you can be assured your lawn will receive the proper amount of water, delivered evenly, and at the proper frequency. A professionally designed and maintained irrigation system is the best investment any homeowner can make to improve the look of their lawn.

Patch: When should a homeowner call a professional as opposed to and complete a lawn care project by

himself or herself?

Mary: A homeowner can certainly spend hours in the evening or early morning watering their lawn manually. Or they might even attempt to purchase parts at a big box store and install or fix the system themselves. Most homeowners do not have the required knowledge of gallons per minute, water pressure, uniformity, precipitation rates, water connections, plumbing and wiring. It is for these reason we feel it is best to have a true certified irrigation professional install or repair an automatic lawn sprinkler system.

Patch: How are you involved in the community?

Mary: Due to the size of Pacific Lawn Sprinklers we have representatives, employees and families in many communities throughout the tristate area. Every associate is considered an active member of their neighborhood with their children attending schools and events on a daily basis. Giving back to the community is a genuine part of the Pacific culture.

Patch: What makes Pacific Lawn Sprinklers standout from the Competition?

Mary: Servicing clients for over 36 years has proven that Pacific is a well-organized and reliable company that is focused on dedicated customer service. Pacific’s exclusive “ON TIME or ON US GUARANTEE” and our “100% CUSTOMER SATISFACTION GUARANTEE” are the two main commitments that sets Pacific Lawn Sprinklers apart from the others. 24/7 Emergency service along with our friendly customer service representatives exemplify how we are always willing to help a homeowner with any special requests.

Patch: How can readers contact your company or learn more?

We have many avenues where homeowners can learn more about Pacific Lawn Sprinklers. By far the best spot is by visiting our website www.pacificlawnsprinklers.com. We can also be found on Facebook, Angie’s List, Home Advisor, Thumbtack and Google. Or, you can just pick up the phone – (Toll Free, 888- GET PACIFIC) we are waiting to hear from you. Let us earn your business, but most of all, your referral to family and friends!