Business & Tech
American Fulfillment Opens in Danbury
An Oxford firm has moved its operations back to Danbury, where it was founded as a part of Union Carbide to deliver printed materials to its sales force. It's business has expanded well beyond its roots.
As American Fulfillment LLC outgrew its Oxford home, Owner Brian Boodry and his wife/partner Diane Boodry started looking for something a bit bigger.
The Brookfield couple who bought the firm in 1999 checked Naugatuck. They looked in Waterbury and they looked in western Connecticut along the New York border.
The couple picked 22 Shelter Rock Lane in Danbury, the Shelter Rock Business Center, which is the renovated historic home of Unimation, the Danbury company that created industrial robots.
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“We had a positive response from our clients,” Brian Boodry said, and the company picked up two new customers since moving to Danbury. He said it’s half way between Bradley Airport and the New York City airports, plus it is near the seaports in New York and New Jersey. It has highway access in all directions.
"That's our strategic advantage," said Stephen Bull, president of the Greater Danbury Chamber of Commerce. "The transportation network is more efficient than that of lower Fairfield County, and it doesn't hurt that the principals live locally."
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Brian Boodry said the company stores goods in its warehouse that it ships to its clients’ customers. If a geology trade association, for instance, hired American Fulfillment, and a person wanted information on the association, the fulfillment company would get the message, and mail the material. The association doesn’t need its own warehouse space, and it doesn't need to hire warehouse employees or a shipping center. It needs an email address and a fulfillment house.
One company that hired American Fulfillment sells military books, and when a customer places a book order, an email arrives at American Fulfillment, and that book is located in the warehouse and mailed to the customer. An email is then sent to the company, confirming shipment. Another company, which manufactures water pumps, keeps the technical materials for the pumps at American Fulfillment, so when a customer wants the technical manual, American takes it off a shelf and mails it that day.
Brian Boodry said American Fulfillment leased about 17,000-square feet in two buildings in Oxford, and today it leases 22,000 square-feet of space in Danbury in one building. The company employs between eight and 15 people, depending on the season. The space is still being organized and set up since the April arrival in town. The company hires based on the workload.
“Over the holidays, it’s more,” Brian Boodry said. “We’re very optimistic about things.”
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