Annual Summit Offers Expert Advice on Meeting Baby Boomer Home Healthcare Needs

When Sandra Sergeant, R.N. arrived in the U.S. from her native Trinidad in 1986, she set her sights on the healthcare industry. A decade later, she obtained her registered nursing degree and didn’t stop there. Sergeant has been featured in numerous healthcare and women’s publications, authored a book and is chief executive officer of Caring Solutions, LLC, a home healthcare agency and the eighth largest woman-owned business in Conn.

With the success of Caring Solutions, LLC, Sergeant formed an educational division, the New England Home Health Care Consortium, dedicated to educating home healthcare professionals about societal, public policy, technology issues and assisting them with development strategies to address industry trends.

“We were really excited to form this much needed consortium,” says Sergeant. “We wanted to offer a forum for futurist home healthcare CEOs, essentially out-of-the-box thinkers looking to prepare themselves and their staff for the 78 million baby boomers seeking home healthcare. The growth pillars – exceptional customer service, cutting edge technology and marketing – have been identified for this entirely new client demographic, and now is the time to improve these areas,” she concludes.

With that, the annual New England Home Health Care Summit was born, a two-day event chock full of guest speakers, panelists discussing new ways to harness business growth thru strategies and best practices.

This year’s Summit will take place on Nov. 10 and 11, 2014 at Mohegan Sun Resort & Casino, Uncasville, Conn. Dubbed Edge Ahead, it is open to home healthcare CEOs, business and franchise owners, entrepreneurs and innovators. The agenda boasts a lineup of speakers and panel discussion topics designed to immerse attendees in the core values critical to business growth - customer service, marketing, communications and technology.

Further strengthening the two-day summit will be a pre-conference session held on Nov. 9, 2014 focusing on the Affordable Care Act (ACA). Award-winning speaker, trainer and author Debbie Fay from bespeak presentation solutions, llc will lead a panel discussion aimed at checking the pulse of the ACA and its effect on home healthcare businesses.

The conference lineup includes keynote speaker and Zappos.com’s culture evangelist Jon Wolske known for driving one of the, “100 Best Places to Work,” organizations hailed for their world class customer service. Steve “The Hurricane” Weiss from Hurricane Marketing Enterprises joins the lineup with tips on how to create meaningful and resourceful power partners and tap into referral sources.

Event sponsors include Caring Solutions, LLC and Axxess, the complete home healthcare software, trusted by over 6,000 organizations.

For more information on registering or exhibiting, please log onto http://goo.gl/nVVcVi or call 800.479.2206. Visit NEHCC at www.nehhc.org, follow on Twitter @NEHHCSummit and connect via Facebook and LinkedIn at New England Home Healthcare Consortium for event updates.