Fairfield Marks Social Work Month By Highlighting Behind-The-Scenes Community Support

FAIRFIELD, Conn. — March is National Social Work Month, and Fairfield officials are using the observance to highlight the work of the town’s Human and Social Services Department.

The department supports residents facing a range of issues, including aging, housing stability, access to benefits and behavioral health, according to the town. The town said staff members are also handling more complex situations involving cognitive decline and changing federal guidance around disability and access to services.

“Social work doesn’t follow a script,” town officials said in information released for National Social Work Month. The town said the work can include helping an older adult remain at home, guiding a family through a financial crisis, responding to a mental health concern and navigating conversations about independence, safety and care.

"Our role is often to step into situations where there isn’t a clear solution," said Julie DeMarco, director of Human and Social Services. "We’re balancing safety, dignity, independence, and resources — all at the same time."

Much of that work happens in conversations, coordination and decisions that may not be visible to the broader public. The work is also preventive, in which social workers identify concerns early, connect residents to resources and help avoid more serious crises.

Fairfield Social Services works with other town departments, local organizations and regional partners to connect residents with support, according to the town. The town said that approach reflects the fact that no single department handles those challenges alone.

"We don’t always see the outcomes right away," Social Services Coordinator Alison Witherbee said. "But the goal is always the same — to make sure people are supported, treated fairly, and able to navigate whatever situation they’re facing."

The town said National Social Work Month is also meant to recognize the professionalism, discretion and consistency required in the field.

For more information about Fairfield Social Services, 203-256-3170 or click here.