Community Corner

Eversource Providing Virtual Energy Efficiency Pre-Assessments To Customers

The utility will pay 100 percent of the cost of some energy-saving measures.

June 15, 2020

Eversource provided the Town with the following press release on 6/15:

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"In an effort to help residential customers and small business owners reduce their energy costs during this difficult time, Eversource has modified its popular Home Energy Solutions energy assessments and is now offering no-cost virtual pre-assessments. While all in-home visits are suspended during the COVID-19 pandemic, customers can connect with an Eversource-authorized technician remotely – by phone or video service – and will receive the same expertise, personal care and energy-saving products and incentives as an in-home visit.

“One of the highlights we’re offering customers is that we will pay 100% of the cost of some common energy-saving measures, which will help customers save money during these financially difficult times,” said Eversource Energy Senior Vice President and Chief Customer Officer Penni Conner. “Business and residential customers who participate in the virtual pre-assessment will also receive a custom report outlining energy-saving recommendations. This virtual service allows us to continue to serve them and provide them with ways to save.”

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The virtual pre-assessment helps identify simple recommendations for customers to start saving money and energy right away. Following the virtual pre-assessment, customers will receive energy-saving products recommended by their technician at no cost, such as LED light bulbs and advanced power strips that the customer can install themselves. Once restrictions are lifted, a technician will visit the customer’s home or business to provide additional energy saving recommendations and services.

Customers may also qualify for generous incentives, including: A no-cost visit to complete air sealing and safety tests once in-home services resume; Up to 100% off the cost of many energy-saving measures, including insulation for residential customers; Low- or no-interest financing opportunities."