Chelsea Groton Bank Hires New SVP, Director Of Operations

From Chelsea Groton Bank: Jennifer Pensa recently joined Chelsea Groton Bank as Senior Vice President, Director of Operations. In this role, Jenn will be responsible for overseeing many departments at the Bank, including Business Intelligence, Deposit Operations, Direct Banking/E-Commerce, Facilities, Purchasing, Security and Technology Services.

“Jenn is a dynamic leader with proven experience for each of the responsibilities she will have in this position,” shared Michael Rauh, President and CEO of Chelsea Groton Bank. “Just as importantly, she believes deeply in the mission of a mutual bank and is looking forward to contributing to the team and the community.”

Most recently, Jenn was VP, Contact Center and Customer Experience at WSFS Bank in Wilmington, DE, a multi-billion dollar financial services company with 76 offices in the mid-Atlantic. Prior to that, she held various positions at Guilford Savings Bank, culminating in her role as Senior Operations Officer. Before her transition to the financial industry, she was Executive Director of the Guilford Chamber of Commerce.

Jenn earned her B.S. in Applied Behavioral Science from Penn State University. She and her family reside in North Stonington, CT.

Image via Chelsea Groton Bank