DMV: Check Vehicle Tax Bills for Mistakes

Yet another problem related to the DMV computer system switch has cropped up.

The Connecticut DMV and municipal officials are asking vehicle owners to check their tax bills for any mistakes.

The DMV is converting data from the old registration system to the new one installed last August. About 50,000 vehicle owners could be affected.

“We are advising residents early so that they look immediately at their tax bills and make any necessary changes before paying them. All of us are being pro-consumer in this effort and wanting to prevent inconveniences for taxpayers,” said DMV Commissioner Michael Bzdyra.

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Data from the old system could have old addresses, and data has been collected by the DMV in a variety of inconsistent ways over decades, Bzdyra said. The new system attempts to standardize the information.

Those who have different mailing addresses and garage addresses (where the vehicle is kept) should pay extra attention to any mistakes.

"The Connecticut Department of Motor Vehicles, the Connecticut Association of Assessing Offices, and the Connecticut Tax Collectors' Association have worked for several months at addressing these discrepancies," said John Rainaldi, president of the Connecticut Association of Assessing Officers (CAAO) and Launa M. Goslee, president of the Connecticut Tax Collector’s Association. "While we have made a great deal of progress in addressing these issues, and have significantly reduced them, there will be some cases where people receive tax bills from the wrong town."

Officials advised residents that if they received a tax bill from a municipality in which they did not reside or in which they did not have a vehicle (both as of Oct. 1, 2015), they need to contact their assessor to request a transfer to the correct town or city of residency as of Oct. 1, 2015.

Customers who need information to make a registration address change at DMV can go to ct.gov/dmv/changeaddress or call DMV at 860-263-5700.

There are also several services customers can obtain online at DMV now. These include verifying whether they have a delinquent motor vehicle property tax, emissions and insurance compliance issues as well as renewing vehicle registrations, reprinting registrations and canceling registrations. Go to ct.gov/dmv/online today to see what is offered.