DMV to Stop Taking Walk-Ins at 2 p.m. Today

The Department of Motor Vehicles announced Friday morning that it will stop taking walk-ins at 2 p.m. today in all its offices due to the high volume of customers.

DMV opened Tuesday to the public following a week in which no registration transactions occurred due to a computer upgrade to provide more online services. The system is working as planned, but customer volume has been very high.

In an effort to get staff out at a reasonable time after working until about 10:30 p.m. for the last three days, DMV will stop taking walk-in customers at 2 p.m. This will allow employees to complete the day’s work by early evening and to be better prepared for the high volume expected Saturday, the DMV said in a statement. Offices open at 7:45 a.m. and close at noon.

Every customer who arrives prior to 2 p.m. will be served and all other appointments at DMV will be honored until the close of business at 4:30 p.m. These include previously scheduled knowledge and road tests for driver licenses as well as hearings.

Customers are urged to review whether any of the agency’s online services can help them.

The new online services the DMV offers are:

• Improved registration renewal program.
• Checks for items, such as unpaid property taxes, lack of insurance, delinquent parking violations, which can hold up a registration renewal and cause repeat trips to DMV.
• Reprints of registration certificates from home or other computers.
• Registration cancelations.
• Ordering of special plates, such as vanity plates.
• Ordering of replacements for damaged plates.
• Electronic notification by providing customers with an option for DMV to contact them either by mail or e-mail.

Image by Jordan Fischer via Flickr Creative Commons.