MDC Warning Windsor Residents About Door-to-Door 'Imposters'

The Metropolitan District Commission is advising customers to be cautious of an individual
posing as a water company employee in an attempt to enter residential homes.

On Tuesday, man claiming to be from the water company attempted to gain access
to several Hartford apartments in the vicinity of James Street, telling the residents there was a problem with
their water bill. No further details are available at this time.

MDC officials are urging all residents, especially those who are home during the day, to be alert for "imposters" by following a few tips:

• MDC field employees wear clothing and drive vehicles clearly marked with the MDC logo (pictured).
• The MDC encourages customers to stay secure within the home while asking for identification from anyone who comes to their door. All MDC employees have photo identification badges and will gladly display them upon request. The policy is “No Identification - No Entry.”
• If someone comes to your door claiming to be from the water company and you do not have a previously scheduled appointment, do not allow access to your home until calling the MDC Command Center at 860-278-7850 ext 3600 to verify their identity.
• If you have any doubt about the individual’s identity or motives, or authenticity of their credentials, do not allow them entry into your home and call the police.

The MDC is a nonprofit municipal corporation chartered by the Connecticut General Assembly in 1929. The MDC provides water, sewer and household hazardous waste collection services to its member municipalities: Bloomfield, East Hartford, Hartford, Newington, Rocky Hill, West Hartford, Wethersfield and Windsor.